Leigh Wood – English Professional Boxer
Speaker Profile LEIGH WOOD Resilience • Pressure • Reinvention World Champion Boxer & Corporate Inspirational
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MOORE ENGAGEMENT
EMPATHY & SENTIMENT TRAINING
Empathy & Sentiment Training
Data Tells You "What." Empathy Tells You "Why."
In a world obsessed with AI and automation, Emotional Intelligence (EQ) is the only competitive advantage left.
We teach your team to read the room, understand the unspoken, and connect on a human level.
Emotional Intelligence
Human Advantage
Reading the Room
The Hard ROI of Soft Skills
Empathy is a Strategy, Not a Soft Skill.
Most businesses treat empathy as “fluff.” They are wrong. A lack of empathy leads to escalated complaints, toxic team cultures, and lost customers.
At Moore Engagement, we teach the Science of Sentiment. It’s not just about “being nice.” It’s about having the psychological intelligence to de-escalate a crisis, negotiate a deal, or support a colleague before they burn out.
Sympathy
“I feel sorry for you.” (Passive)
Acknowledges pain, but doesn’t move the moment forward.
Empathy
“I understand how you feel, and here is how we solve it.” (Active)
Validates emotion and turns it into clarity, action, and trust.
The Curriculum
What We Teach.
Reading the Room (EQ)
Beyond Words. Read body language, tone, and micro-expressions to understand real sentiment in meetings & negotiations.
The Tone of Voice
It’s How You Say It. Learn warmth, authority, and reassurance so your message lands correctly—every time.
Psychological Safety
Trust Building. Leaders learn to create a safe space where employees feel heard—so performance rises.
Handling High Emotion
Staying Calm. Emotional techniques to validate feelings and lower the temperature instantly—without escalation.
The Outcome
Why Smarter Teams Win.
Better Retention
Employees stay where they feel understood.
Customer Loyalty
People buy from people who “get” them.
Faster Resolution
Understanding emotion solves problems faster than process alone.
Next Step
Don't let your culture become robotic.
Equip your team with the skills that machines can't replace.
Insights & Inspiration
Fresh thinking, trends, and expert advice to help you connect better.
JOHNNY NELSON MBE – British Former Professional Boxer
Speaker Profile JOHNNY NELSON MBE World Champion • Broadcaster • Motivational Speaker Former World Champion
ADAM SMITH – Broadcaster, Strategist, Consultant and Writer
Speaker Profile ADAM SMITH The Voice of Boxing • Cancer Survivor • Broadcaster Broadcaster, Strategist,
NATASHA JONAS MBE – British Professional Boxer
Speaker Profile NATASHA JONAS MBE Breaking Barriers • Authentic Leadership • Resilience Two-Weight World Champion
STACEY COPELAND – Retired Professional Boxer and Former Football Player
Speaker Profile STACEY COPELAND Equality • Adaptability • Breaking Bias • Pave The Way Commonwealth […]
James Wells | Elite Athlete | Cancer Survivor | High-Performance & Resilience Speaker
Speaker Profile JAMES WELLS Elite Athlete • Cancer Survivor • High-Performance Elite Athlete | Cancer […]
From boardrooms to the big stage, we help organisations & individuals build powerful brands & standout experiences.
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